Privacy Policy

It is important to us that your privacy is protected.

This Privacy Policy tells you what information we collect, what we do with it and your rights to view, correct, or change it.

The collection and use of personal information by Both Brains is regulated by the Privacy Act 2020.

General

To respond to website queries, we collect personal information from you through a contact form, including information about your:
• Name
• Business name
• Contact information including email and phone number
• Other personal information you choose to share with us
• Location
• Interactions with us
We are collecting your personal information for the following reasons:

• To respond to inquiries
• Fulfilment of Quotes, Orders and the provision of Goods or Services to you and it may retain and use it for any such purposes.
• To provide our services
• To improve our services
• To conduct analytics

Sharing

We may disclose your personal information to other persons for the following reasons:

• Fulfilment of Quotes, Orders and Work for you
• In order to provide Goods or Services to you
• To verify the information you provide
• For enquiries about Goods or Services that may be suitable for your purposes
• To confirm your requirements to anyone proposing to supply Goods or Services to you
• To acquire Goods or Services on your behalf
• Comply with legal obligations

Otherwise, we will not disclose your personal information without your consent unless authorised by law.

Google Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

We use the information from your website visit in order to:
• help us improve this site, or to determine traffic patterns and volumes.
• track traffic patterns to our site
• This information is aggregated and non-personally identifying, and is viewable by our website’s administrators.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, or use the opt-out service provided by Google.

Social Media

The Both Brains website interfaces with social media sites including but not limited to Facebook and LinkedIn. These social media sites may collect your IP address, which pages you visit and how long for. If you’re a user of a social media site, you should review the privacy policy of that service. The interfaces may allow the social media site to connect your visits to our website along with other personal information. Social media widgets are either hosted by our website or by a third party. Interactions with these widgets are governed by the privacy policy of the third party providing it and to the maximum extent permitted by law we are not responsible for the actions of those third parties.

Cookies

Cookies are small data text files and can be stored on your computer, mobile or tablet device via your browser, hard drive (if your Web browser permits). You consent to our cookies if you continue to use our website. A cookie contains anonymous information and allows the website to remember certain information. A cookie does not provide us with any personally identifiable information. This website uses cookies for the following general purposes:

• Enhance your experience on the website.
• To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site, for example to auto fill a contact form.
• To help us customize the content provided to you on this website and on other sites across the Internet. For example, when you access a page on our website, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests.
• To help measure and research the effectiveness of website features and offerings, advertisements, and email communications (by determining which emails you open and act upon).

Our website uses Google Analytics services for providing details on how visitors use the website. They also provide us with information on how you use the website and allow us to test various parts of the website. These cookies collect information about how visitors use our websites, for instance, which pages visitors go to most often, and if they get error messages from web pages.
External links
If any part of this website links you to other sites, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
This includes but is not limited to Team Viewer who’s Privacy policy can be viewed here, and Panada Doc who’s Privacy policy can be viewed here.
Security of information

When we collect personal information reasonable steps are taken to keep that information secure and to protect that information from misuse or loss and from unauthorized access, modification or disclosure.
Please note, however, that using the internet comes with risk, so we cannot guarantee, and we do not warrant the security of information transmitted to us over the internet.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you have any questions about our privacy policy or you’d like to ask for a copy of your information, or to have it corrected, please contact us at hello@bothbrains.com.